About the Role

We are seeking a motivated ERP Support Specialist to join our team at LavaLoon. You will assist in implementing ERPNext solutions and support our clients in optimizing their business processes. This is an excellent opportunity to grow your skills and gain hands-on experience in ERP consulting.

Responsibilities

1. Assist in the implementation and configuration of ERPNext solutions under the guidance of senior consultants.
2. Support business process analysis and contribute ideas for improvements.
3. Provide basic training and user support.
4. Help gather and document client business requirements.
5. Maintain project documentation with supervision.
6. Troubleshoot ERPNext issues and escalate when necessary.
7. Collaborate with technical teams to ensure system integration.
8. Stay updated on ERPNext features and industry developments.
9. Testing and Quality Assurance: Participate in testing new features and updates to ensure they meet client requirements and quality standards.
10. Documentation: Contribute to creating user manuals and other documentation to support end-users.

Requirements

1. Proficiency in Arabic and English (both written and spoken).
2. understanding of ERPNext or similar ERP systems, or even internship experience.
3. Good communication skills and ability to work in a team.
4. Some prior exposure to ERP implementation or related internships preferred.
5. Strong willingness to learn and develop professionally.
6. Problem-solving skills and attention to detail.

Benefits:

1. Social insurance coverage
2. Medical insurance coverage
3. Paid annual leave and public holidays
4. Professional development and training opportunities
5. Supportive and collaborative work environment
6. Opportunity to work with a dynamic and growing company