Tanaqol
Tanaqol is revolutionizing Transportation For Vision 2030: Seamless Integration from LavaLoon.
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3 min read
Tanaqol is revolutionizing Transportation For Vision 2030: Seamless Integration from LavaLoon.
LavaLoon began its journey two decades ago with a group of tech enthusiasts who shared a common dream. We wanted to ease the technical pains businesses and organizations experience during digital transformations.
LavaLoon stands today as a growing startup with a compelling vision; our vision is seamless digital transformation, seamless technology integration, and affordable automated system integration.
This is how LavaLoon tackled the challenges unique to Makkah, one of the holiest and most visited places for Muslims, with innovation and expertise. Discover how LavaLoon's solutions can overcome obstacles and achieve remarkable success in this journey.
Challenges Faced by Makkah Authority
We helped the Makkah Authority navigate a unique set of challenges in the heart of Makkah, where spiritual devotion meets modern logistics. Makkah Authority has become an essential partner within the Makkah ecosystem, providing pilgrims with easy access to their sacred rituals. They had to find innovative solutions to hurdles they faced in the environment they worked in.
Handling High Transaction Volumes
Throughout Makkah's history, pilgrims and visitors have flocked to its spiritual epicenter. As a result, an enormous volume of transactions took place in this bustling environment. To ensure seamless pilgrim experiences, Makkah Authority had the daunting task of managing and processing these transactions.
Manual Assistance for the Tawaf Ritual
Tawaf is a profound ritual where pilgrims encircle the Kaaba seven times to symbolize their faith. Although this ritual had immense spiritual significance, it was logistically challenging. It was difficult for older people and those with physical disabilities to complete the Tawaf manually. Since the number of pilgrims grew over the years, the demand for assistance skyrocketed, necessitating a better solution.
The Need for Automation and Scaling
In Makkah, the Hajj ministry and authorities recognized the need to streamline the Tawaf assistance service. They needed a solution that could enable and scale the assistance. As a result, manual processes had to be transformed into automation while maintaining the highest level of service quality.
Solution From LavaLoon: Seamless Integration
One of the biggest challenges Makkah Authority faced was scalability, especially regarding the e-cart service Tanaqol. Millions of pilgrims arrive yearly, so efficient, automated management is essential.
LavaLoon evaluated the possibility of seamlessly integrating an e-cart service with an ERP system in response to this critical challenge. Integrating these systems was vital to unlocking new efficiency levels in pilgrim assistance.
Our technical experts worked tirelessly to ensure that ERPNext, the chosen ERP solution, could manage and optimize Tanaqol's operations flawlessly.
ERPNext Implementation Journey
It was a remarkable journey of dedication and innovation to integrate ERPNext into Makkah Authority's operations.
Initiating a Vision
The journey began with a vision to enhance the efficiency and quality of pilgrim assistance services in Makkah. Makkah Authority recognized the need to embrace automation and scalability to meet the growing demands, particularly in electric carts (Tanaqol).
Adaptability to Challenges
The challenges became apparent as soon as the project began. A fast, adaptable solution was required as the demand for electric carts surged, especially during pilgrimage seasons. ERPNext emerged as the choice due to its agility and versatility.
IoT Integration for Real-time Insights
The integration of IoT devices marked a significant milestone. These devices, installed on electric carts, provided real-time insights into vehicle booking, check-in, and check-out times. This data was seamlessly integrated into the ERPNext system, allowing for precise asset tracking.
Tanaqol Website Development
In addition to expanding the solution's reach, LavaLoon developed the Tanaqol website on ERPNext. It became convenient for pilgrims worldwide to book electric carts from any location. This expansion in services further underscored the adaptability of ERPNext.
Efficient HR Management
The ERPNext HR module played a pivotal role beyond vehicle services. The Makkah Authority effectively managed its employees using features such as employee master, attendance tracking, payroll processing, and expense claim management.
Scaling for Millions
The success of the implementation was evident as millions of entries, including customer registrations and vehicle bookings, flooded the system. The ERPNext solution showcased its scalability by accommodating this massive influx of data.
Business Achievements
- With ERPNext's successful implementation and transformative impact, pilgrim assistance services in Makkah achieved a series of remarkable results:
- Integrating IoT devices and real-time data synchronization allowed for precise tracking of electric carts (Tanaqol).
- With LavaLoon's expertise and ERPNext's flexibility, the system seamlessly handled a massive influx of data. The solution managed almost 1 million user entries, primarily customers, and about 10 million vehicle bookings, check-ins, and check-outs.
- ERPNext's seamless integration with tax authorities in Egypt and Saudi Arabia simplified tax compliance for the Makkah Authority. As a result, pilgrim assistance services remained compliant with tax regulations.
- When Makkah Authority announced Umrah visa services, the website witnessed an incredible influx of 400 sign-ups per minute. As a result of LavaLoon's expertise and ERPNext's robustness, the platform could handle this surge without issues.
- The choice of open-source solutions like ERPNext by Khaled from LavaLoon demonstrates flexibility and cost-effectiveness. LavaLoon's ethos of agility and efficiency aligned perfectly with this approach.
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